FIX: Error message when you try to open a file attachment in a message that is generated by the sp_send_dbmail procedure in SQL Server 2005: "This file is not in a recognizable format"

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Article ID: 924345 - View products that this article applies to.
Bug #: 474778 (SQL Server 8.0)
Notice
Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.
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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package
  • The prerequisites for installing the hotfix package
  • Information about whether you must restart the computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes
  • The files that are contained in the hotfix package

SYMPTOMS

When you try to use Microsoft Office to open a file attachment, you may receive the following error message:
This file is not in a recognizable format
This problem occurs when the message is generated by the sp_send_dbmail procedure in Microsoft SQL Server 2005.

CAUSE

This problem occurs because the sp_send_dbmail procedure in SQL Server 2005 creates attachment files in an unrecognizable Unicode format.

RESOLUTION

After you apply the following hotfix, the sp_send_dbmail procedure generates files in a recognizable Unicode format.

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft SQL Server 2005 Service Pack 1 (SP1) installed to apply this hotfix.

For more information about how to obtain SQL Server 2005 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
913089 How to obtain the latest service pack for SQL Server 2005

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
SQL Server 2005, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Logread.exe2005.90.2183.0398,11217-Aug-200622:13x86
Microsoft.analysisservices.adomdclient.dll9.0.2183.0543,52017-Aug-200622:13x86
Microsoft.analysisservices.deploymentengine.dll9.0.2183.0138,01617-Aug-200622:12x86
Microsoft.analysisservices.dll9.0.2183.01,215,26417-Aug-200622:13x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2183.075,55217-Aug-200622:11x86
Microsoft.sqlserver.sqlenum.dll9.0.2183.0908,06417-Aug-200622:13x86
Msgprox.dll2005.90.2183.0197,92017-Aug-200622:11x86
Msmdlocal.dll9.0.2183.015,703,84017-Aug-200622:13x86
Msmdredir.dll9.0.2183.03,968,80017-Aug-200622:14x86
Mssqlsystemresource.ldfNot Applicable524,28817-Aug-200618:39Not Applicable
Mssqlsystemresource.mdfNot Applicable39,911,42417-Aug-200618:39Not Applicable
Replprov.dll2005.90.2183.0547,61617-Aug-200622:13x86
Replrec.dll2005.90.2183.0782,11217-Aug-200622:12x86
Sqlaccess.dll2005.90.2183.0347,93617-Aug-200622:13x86
Sqlagent90.exe2005.90.2183.0319,26417-Aug-200622:12x86
Sqlservr.exe2005.90.2183.028,959,06417-Aug-200622:13x86
Sysdbupg.sqlNot Applicable192,34619-Jul-200617:02Not Applicable
Xpstar90.dll2005.90.2183.0292,64017-Aug-200622:16x86
Xpstar90.rll2005.90.2183.0152,86417-Aug-200622:12x86
SQL Server 2005, 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Logread.exe2005.90.2183.0522,52818-Aug-200604:07x64
Microsoft.analysisservices.adomdclient.dll9.0.2183.0543,52017-Aug-200622:13x86
Microsoft.analysisservices.adomdclient.dll9.0.2183.0543,52018-Aug-200604:07x86
Microsoft.analysisservices.deploymentengine.dll9.0.2183.0138,01617-Aug-200622:12x86
Microsoft.analysisservices.dll9.0.2183.01,215,26417-Aug-200622:13x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2183.075,55217-Aug-200622:11x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2183.091,42418-Aug-200604:10x64
Microsoft.sqlserver.sqlenum.dll9.0.2183.0875,29618-Aug-200604:08x86
Msgprox.dll2005.90.2183.0259,36018-Aug-200604:07x64
Msmdlocal.dll9.0.2183.015,703,84017-Aug-200622:13x86
Msmdredir.dll9.0.2183.03,968,80017-Aug-200622:14x86
Mssqlsystemresource.ldfNot Applicable524,28817-Aug-200618:39Not Applicable
Mssqlsystemresource.mdfNot Applicable39,911,42417-Aug-200618:39Not Applicable
Replprov.dll2005.90.2183.0745,24818-Aug-200604:08x64
Replrec.dll2005.90.2183.01,008,41618-Aug-200604:08x64
Sqlaccess.dll2005.90.2183.0355,10418-Aug-200604:07x86
Sqlagent90.exe2005.90.2183.0390,94418-Aug-200604:07x64
Sqlservr.exe2005.90.2183.039,342,88018-Aug-200604:06x64
Sysdbupg.sqlNot Applicable192,34619-Jul-200617:02Not Applicable
Xpstar90.dll2005.90.2183.0540,96018-Aug-200604:07x64
Xpstar90.rll2005.90.2183.0153,37618-Aug-200604:06x64
SQL Server 2005, Itanium-architecture version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Logread.exe2005.90.2183.01,095,45618-Aug-200604:27IA-64
Microsoft.analysisservices.adomdclient.dll9.0.2183.0543,52017-Aug-200622:13x86
Microsoft.analysisservices.adomdclient.dll9.0.2183.0543,52018-Aug-200604:26x86
Microsoft.analysisservices.deploymentengine.dll9.0.2183.0138,01617-Aug-200622:12x86
Microsoft.analysisservices.dll9.0.2183.01,215,26417-Aug-200622:13x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2183.075,55217-Aug-200622:11x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2183.0163,10418-Aug-200604:25IA-64
Microsoft.sqlserver.sqlenum.dll9.0.2183.0875,29618-Aug-200604:27x86
Msgprox.dll2005.90.2183.0542,49618-Aug-200604:26IA-64
Msmdlocal.dll9.0.2183.048,837,40818-Aug-200604:29IA-64
Msmdredir.dll9.0.2183.06,155,04018-Aug-200604:27IA-64
Mssqlsystemresource.ldfNot Applicable524,28817-Aug-200618:39Not Applicable
Mssqlsystemresource.mdfNot Applicable39,911,42417-Aug-200618:39Not Applicable
Replprov.dll2005.90.2183.01,617,18418-Aug-200604:27IA-64
Replrec.dll2005.90.2183.02,141,47218-Aug-200604:27IA-64
Sqlaccess.dll2005.90.2183.0349,47218-Aug-200604:26x86
Sqlagent90.exe2005.90.2183.01,143,58418-Aug-200604:27IA-64
Sqlservr.exe2005.90.2183.072,127,26418-Aug-200604:29IA-64
Sysdbupg.sqlNot Applicable192,34619-Jul-200617:02Not Applicable
Xpstar90.dll2005.90.2183.0951,07218-Aug-200604:28IA-64
Xpstar90.rll2005.90.2183.0152,35218-Aug-200604:25IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
280720 FIX: xp_sendmail generates UNICODE CSV file format
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 924345 - Last Review: October 9, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft SQL Server 2005 Workgroup Edition
  • Microsoft SQL Server 2005 Standard Edition
  • Microsoft SQL Server 2005 Standard X64 Edition
  • Microsoft SQL Server 2005 Enterprise Edition
  • Microsoft SQL Server 2005 Enterprise X64 Edition
  • Microsoft SQL Server 2005 Enterprise Edition for Itanium-based Systems
  • Microsoft SQL Server 2005 Developer Edition
  • Microsoft SQL Server 2005 Standard Edition for Itanium-based Systems
Keywords: 
kbautohotfix kbarttypeqfe kbfix kberrmsg kbHotfixServer kbqfe kbhotfixes KB924345

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