Communicator 2005 or Communicator 2007 may close unexpectedly when the program requests a long-term calendar entry or a contact from Outlook 2003

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Article ID: 924353 - View products that this article applies to.
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SYMPTOMS

Microsoft Office Communicator 2005 or Microsoft Office Communicator 2007 may close unexpectedly when the program requests a long-term calendar entry or a contact from Microsoft Office Outlook 2003. When this behavior occurs, you do not receive an error message.

Note This problem may occur even if the Pageheap option is not enabled.

RESOLUTION

To resolve this problem, install the Outlook 2003 post-Service Pack 2 hotfix package that is dated May 9, 2006.

For more information about this hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:
918423 Description of the Outlook 2003 post-Service Pack 2 hotfix package: May 9, 2006

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about this problem, click the following article number to view the article in the Microsoft Knowledge Base:
912008 Description of the Outlook 2003 post-Service Pack 2 hotfix package (Emsmdb32.dll): December 19, 2005
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 924353 - Last Review: October 9, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Communicator 2007
  • Microsoft Office Communicator 2005
  • Microsoft Office Outlook 2003
Keywords: 
kbexpertiseinter kbfix kbbug kbqfe KB924353

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