Article ID: 924558 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article applies to Microsoft Business Solutions - Axapta in all language locales.
Microsoft Business Solutions-Axapta 3.0 is now part of Microsoft Dynamics AX 3.0. All references to Microsoft Business Solutions-Axapta and Microsoft Axapta pertain to Microsoft Dynamics AX.
When you send a quotation as an attachment to an e-mail message, the signature in the body of the e-mail message is not displayed correctly. This problem occurs if the following conditions are true:
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem.
To resolve this problem immediately, contact Microsoft Business Solutions Technical Support to obtain the hotfix. You can log on to the Microsoft Business Solutions Support site and create a new support request. To do this, visit the following Microsoft Web site:
https://mbs.microsoft.com/support/newstart.aspxYou can also contact Microsoft Business Solutions Technical Support by telephone at (888) 477-7877.
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Business Solutions Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.If you are a customer and if you do not have a Premier Support Agreement with Microsoft, you must contact your partner to obtain this hotfix.
Installation informationIf you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
(http://support.microsoft.com/kb/893082/ )How to install a Microsoft Dynamics AX Hotfix
PrerequisitesYou must have Microsoft Dynamics AX 3.0 installed to apply this hotfix.
Removal informationYou cannot remove this hotfix.
Restart requirementIf you are prompted to restart the computer, you must restart the computer after you apply this hotfix.
Objects that are affectedThis hotfix affects the following objects:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.