The Wireless Optical Desktop 700 product does not work together with any other wireless optical mouse

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Article ID: 924646 - View products that this article applies to.
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SYMPTOMS

When you try to use any other wireless optical mouse together with the Microsoft Wireless Optical Desktop 700 product, you may notice that the wireless mouse does not work. For example, you may experience this issue when you try to use Microsoft Wireless IntelliMouse Explorer together with Microsoft Wireless Optical Desktop 700.

CAUSE

This issue occurs because the wireless optical mouse that you use is incompatible with the Wireless Optical Desktop 700 product.

RESOLUTION

To resolve this issue, use only the wireless optical mouse that is included in the Wireless Optical Desktop 700 product.

MORE INFORMATION

The Wireless Optical Desktop 700 product supports only the wireless optical mouse that is included in the product package.

Properties

Article ID: 924646 - Last Review: September 29, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Wireless Optical Desktop 700
Keywords: 
dftsdahomeportal kbhardware kbtshoot KB924646

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