Article ID: 924744 - Last Review: October 15, 2007 - Revision: 1.4

Error message when you try to install a 2007 Office suite or program: "Path \\<ServerName\<ShareName> is not available for installing"

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For a Microsoft Office 2003 version of this article, see 816950  (http://support.microsoft.com/kb/816950/ ) .
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SYMPTOMS

When you try to install a 2007 Microsoft Office suite or program to a network location, you receive one of the following error messages:
  • When you try to install the 2007 Office suite or program to network share
    Path \\ServerName\ShareName is not available for installing. Try another path.
  • When you try to install the 2007 Office suite or program to mapped network drive
    Network, CDROM, and RAM drives are not supported install paths. Choose a folder located on a fixed disk or removable drive.
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CAUSE

This issue occurs because the 2007 Office Setup program does not support installing a 2007 Office suite or program to a network location.
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WORKAROUND

To work around this issue, install the 2007 Office suite or program to a local hard disk.
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APPLIES TO
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Basic 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
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Keywords: 
kberrmsg kbtshoot kbexpertisebeginner kbprb KB924744
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