A message remains unsent in the Outbox folder when you try to send a message in Outlook 2003

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Article ID: 924788 - View products that this article applies to.
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SYMPTOMS

When you try to send a message in Microsoft Office Outlook 2003, the message remains unsent in the Outbox folder.

RESOLUTION

To resolve this problem, follow these steps:
  1. Start Outlook.
  2. On the Tools menu, click Options.
  3. On the Other tab, click Advanced Options.
  4. In the Advanced Options dialog box, click COM Add-Ins.
  5. In the COM Add-Ins dialog box, click ICQ Express, and then click Remove.
  6. Click OK three times, and then restart Outlook.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 924788 - Last Review: February 8, 2007 - Revision: 1.1
APPLIES TO
  • Microsoft Office Outlook 2003
Keywords: 
kbtshoot kbaddin kbprb KB924788

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