Deactivated custom entity records are unexpectedly visible in the associated view in Microsoft Dynamics CRM 3.0

Consider the following scenario in Microsoft Dynamics CRM 3.0:

• You create a custom entity and then associate it to another entity such as Account.
• You create a new Account record.
• You create a new custom entity record and then deactivate the record.
• You open the associated view for the custom entity from the Account Detail Web page.

In this scenario, the deactivated custom entity record is still visible.

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about how to revert to the pre-hotfix behavior, click the following article number to view the article in the Microsoft Knowledge Base: For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: