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A callout event does not run as expected when the callout event occurs because of a workflow rule in Microsoft Dynamics CRM 3.0
Article ID: 924997 - View products that this article applies to.
The hotfix that is discussed in this article is unavailable for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
You use the Microsoft Dynamics CRM 3.0 callout objects to subscribe to a pre-SetState callout event or to a post-SetState callout event. When the callout event occurs because of a workflow rule, the callout event does not run as expected. Additionally, no events are logged in the Application log. This problem occurs in Microsoft Dynamics CRM 3.0.
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/927751/ )Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards