Article ID: 925020 - Last Review: October 11, 2007 - Revision: 2.6

The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003

View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you use a universal serial bus (USB) device on a multiprocessor computer that is running Microsoft Windows Server 2003, the computer stops responding.
Back to the top

CAUSE

This problem occurs because of an intermittent timing problem in the Usbport.sys file.
Back to the top

RESOLUTION

This update has been superseded by another update. For information about the newer update, click the following article number to view the article in the Microsoft Knowledge Base:
931317  (http://support.microsoft.com/kb/931317/ ) The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 1, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Web Edition
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
Back to the top
Keywords: 
kbfix kbqfe KB925020
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations

 

Related Support Centers