Error message when you try to install Windows Defender on a remote terminal server: "Error 1719. The Windows Installer Service could not be accessed"

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Article ID: 925551 - View products that this article applies to.
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SYMPTOMS

When you try to install Microsoft Windows Defender on a remote terminal server, you receive an error message that resembles the following:
MSI (s) (00:E4) [17:32:26:353]: Product: Windows Defender -- Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
When this issue occurs, the installation is unsuccessful.

MORE INFORMATION

We do not support the installation of Windows Defender by using Terminal Services. However, you can install Windows Defender from a console session on the terminal server.

Properties

Article ID: 925551 - Last Review: September 28, 2011 - Revision: 3.0
APPLIES TO
  • Windows Defender
Keywords: 
kbdefenderrtwswept kbtshoot KB925551

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