In Windows Defender, you cannot restore a file from quarantine when the path is missing

Article translations Article translations
Article ID: 925554 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario. You use Microsoft Windows Defender to quarantine a file that you suspect is malicious. Then, you delete or move the folder from which you removed the file. Alternatively, you change the path of the folder. You later try to restore the file from quarantine.

In this scenario, you cannot restore the file.

CAUSE

This behavior occurs because Windows Defender restores a file to its original folder only if the folder exists in the same path as the original folder.

WORKAROUND

To work around this problem, make sure that the original folder from which you removed the file exists in the same path as the new folder. Then, restore the file from quarantine.

Properties

Article ID: 925554 - Last Review: September 28, 2011 - Revision: 3.0
APPLIES TO
  • Windows Defender
Keywords: 
kbtshoot kbdefenderrtwswept kbexpertisebeginner kbprb KB925554

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com