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Article ID: 925611 - Last Review: April 25, 2007 - Revision: 1.3

A URL in an e-mail message is not displayed as a hyperlink in Outlook 2007

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SYMPTOMS

When you receive an e-mail message that contains a URL in Microsoft Office Outlook 2007, the URL is not displayed as a hyperlink.

CAUSE

This behavior occurs if the following conditions are true:
  • The message is in plain text format.
  • The text "From:" appears at the start of a line in the body of the message. Additionally, this text is above the URL.

WORKAROUND

To work around this behavior, follow these steps:
  1. Open the message.
  2. Click Other Actions, and then click Edit Message.
  3. Replace "From:" with any other text.
  4. Click Save.
  5. Close the message.

APPLIES TO
  • Microsoft Office Outlook 2007
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB925611

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