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Troubleshoot graphics issues in Flight Simulator X
Article ID: 925722 - View products that this article applies to.
This article describes several known graphics-related issues that you may have when you play Microsoft Flight Simulator X.
General troubleshooting information
Install the latest driversIf you have graphics issues, such as a black (blank) screen or slow performance in Flight Simulator X, download and then install the latest drivers for your video card.
The video card lets you see graphics on the screen. A driver is software that enables your computer to communicate with hardware or devices. Without drivers, the hardware that you connect to your computer—for example, a video card or a webcam—will not work correctly.
The latest driver for your video card can enable more efficient use of your video card features to improve the performance of the game. Generally, companies release their drivers regularly for the cards to keep up the pace with ever-changing software technologies.
To download and install the latest drivers, contact the computer or video hardware manufacturer. See the "Additional information" section for more information about how to contact the video hardware or computer manufacturer. To determine whether applicable driver updates are available for download, visit the following Microsoft Windows Update Web site:
http://update.microsoft.comTo identify the name and the manufacturer of the video card, follow these steps on a computer that is running Windows 7 or Windows Vista:
Graphics hardware error messages
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General graphics issues
Portable computer displays in full-screen modeThe video cards on some portable computers may let you select a resolution that is larger than the LCD device can support. In these cases, the view may be truncated when you run Flight Simulator in full-screen mode. To see the full-screen image, either reduce the resolution or use windowed mode (press ALT+ENTER). Driver updates do not resolve this issue.
Press ALT+TABPressing ALT+TAB to switch between Flight Simulator X and another program minimizes Flight Simulator X to the task bar. In some instances, Flight Simulator X may not restore to the desktop or take a long time to restore. To enable the correct behavior, exit Flight Simulator X, and then restart the computer.
Visual Experience with AMD processorsThe initial visual experience on a computer that has an AMD processor may be less than expected. To improve the visual experience, follow these steps:
Hardware-specific graphics issues
ATIOn computers that use an ATI video card, you may experience the following issues:
NVIDIATo download NVIDIA video cards, visit the following NVIDIA Corporation Web site:
http://www.nvidia.comWhen you use NVIDIA video cards, you may experience the following issues:
http://www.nvidia.com/page/home.htmlIf the issue continues to occur, reduce the game settings to a minimum. To do this, follow these steps:
S3 UniChromeOn computers that use the VIA S3 UniCrome video card, you may experience the following issues:
http://www.s3graphics.com/en/drivers/index.aspxIf the issues continue to occur, upgrade the video card that is installed on the computer. For more information, see the "Additional information" and "References" sections.
S3 DeltachromesIf you experience issues when you use the S3 Deltachromes video card, try to update the drivers. If the issue continues to occur, you may have to upgrade the video card.
Intel 945, Intel 815, Intel 915, and Intel 845If you experience slow performance when you use one of the following Intel video cards, set all the game options to Defaults:
Additional informationAdditionally, you can view and compare features and prices of different video cards. To do this, visit the following Microsoft Web site:
http://windowsmarketplace.comAfter you open this Web site, type video card in the Search box, and then press ENTER.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Article ID: 925722 - Last Review: March 6, 2013 - Revision: 8.0