You try to save a document in the Word 97-2003 & 6.0/95 - RTF (*.doc) file format in Microsoft Office Word 2007. However, the file converter is missing in the Save as type box of the Save or Save As dialog box.
You may have used the Word 97-2003 & 6.0/95 - RTF (*.doc) file converter to save documents in earlier versions of Microsoft Word so that the documents could be opened in Microsoft Word 6.0 or in Microsoft Word 97.
Symptoms
This issue occurs because the Word 97-2003 & 6.0/95 - RTF (*.doc) file converter is not installed by Word 2007.
Note The file name of the file converter is Wrd6er32.cnv.
Cause
To resolve this issue, perform one of the following actions:
-
Save the document in the Rich Text Format (*.rtf) file format.
-
Install the Microsoft Office File Converter Pack. When you install the converter pack, the Word 97-2003 & 6.0/95 - RTF (*.doc) file converter is installed.
To obtain the Office File Converter Pack, visit the following Microsoft Web site:http://www.microsoft.com/downloads/details.aspx?FamilyID=cf196df0-70e5-4595-8a98-370278f40c57
Resolution
For more information about the Office File Converter Pack, click the following article number to view the article in the Microsoft Knowledge Base:
212265 Additional text converters and image filters are available in the Microsoft Office File Converter Pack
