Article ID: 925761 - View products that this article applies to.
You have Adobe Acrobat 6.x or a later version of Adobe Acrobat installed. After you upgrade to Microsoft Office Outlook 2007, you experience one of the following symptoms:
This issue may occur because the version of Adobe Acrobat that you have installed is incompatible with Outlook 2007. For example, Outlook 2007 automatically disables Adobe Acrobat functionality if you have Adobe Acrobat 6 or Adobe Acrobat 8 installed.
To work around this issue, use one of the following methods.
Method 1: Upgrade to Adobe Acrobat 7.0.7 or a later version of Adobe AcrobatFor more information about how to upgrade, visit the following Adobe Web site:
http://www.adobe.com/If you have a version of Adobe Acrobat 7.x that is earlier than 7.0.7, install the Adobe Acrobat 7.0.7 update. To do this, visit the following Adobe Web site:
http://kb2.adobe.com/cps/332/332877.htmlMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 2: Disable Acrobat PDFMaker integration for OutlookIf you have a different version of Adobe Acrobat or if method 1 does not resolve the issue, disable the Acrobat PDFMaker integration for Outlook. To do this, follow these steps:
Article ID: 925761 - Last Review: September 3, 2013 - Revision: 4.0
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