Another button on the Ribbon may become active when you use a keyboard shortcut that uses the ALT key in 2007 Office programs
SYMPTOMSIn one of the 2007 Microsoft Office programs that are listed in the "Applies to" section, you use the keyboard to move through the Ribbon. When you use a keyboard shortcut that uses the ALT key, such as ALT+DOWN ARROW, to open a submenu for a button, the menu of the Microsoft Office Button may open. Or, another button on the Ribbon may become active. CAUSEThis issue may occur if the computer is running a program that intercepts keystrokes and assigns new functionality to the ALT keys. For example, this issue may occur if the computer is running a screen reader. This program may be incompatible with the 2007 Office programs. RESOLUTIONTo resolve this issue, contact the vendor of the program. For information about how to contact the vendor of the program, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K 60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P 60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-Z APPLIES TO
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