Article ID: 926363 - Last Review: October 15, 2007 - Revision: 1.4

Another button on the Ribbon may become active when you use a keyboard shortcut that uses the ALT key in 2007 Office programs

Expand all | Collapse all

SYMPTOMS

In one of the 2007 Microsoft Office programs that are listed in the "Applies to" section, you use the keyboard to move through the Ribbon. When you use a keyboard shortcut that uses the ALT key, such as ALT+DOWN ARROW, to open a submenu for a button, the menu of the Microsoft Office Button may open. Or, another button on the Ribbon may become active.

CAUSE

This issue may occur if the computer is running a program that intercepts keystrokes and assigns new functionality to the ALT keys. For example, this issue may occur if the computer is running a screen reader. This program may be incompatible with the 2007 Office programs.

RESOLUTION

To resolve this issue, contact the vendor of the program. For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)

APPLIES TO
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Word 2007
Keywords: 
kbaccelerators kbtshoot kbexpertisebeginner kbprb KB926363
 

Article Translations