KeyTips do not appear when you press the ALT key in a 2007 Office program
SYMPTOMSWhen you press one of the ALT keys in a 2007 Microsoft Office program, the KeyTips do not appear on the Ribbon. CAUSEThis issue may occur if another program, such as a screen reader, is installed that intercepts keystrokes and assigns new functionality to the ALT keys. This issue may be a compatibility issue with the installed program and the 2007 Office programs. RESOLUTIONTo resolve this issue, contact the vendor of the installed program. For information about how to contact the vendor of the installed program that may be incompatible with the 2007 Office programs, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K 60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P 60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-Z MORE INFORMATIONFor more information about the KeyTips, click Microsoft Office program Help, type keytips in the Search box, and then click Search. APPLIES TO
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