Article ID: 926364 - Last Review: October 15, 2007 - Revision: 1.3

KeyTips do not appear when you press the ALT key in a 2007 Office program

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SYMPTOMS

When you press one of the ALT keys in a 2007 Microsoft Office program, the KeyTips do not appear on the Ribbon.
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CAUSE

This issue may occur if another program, such as a screen reader, is installed that intercepts keystrokes and assigns new functionality to the ALT keys. This issue may be a compatibility issue with the installed program and the 2007 Office programs.
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RESOLUTION

To resolve this issue, contact the vendor of the installed program. For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)
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MORE INFORMATION

For more information about the KeyTips, click Microsoft Office program Help, type keytips in the Search box, and then click Search.
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APPLIES TO
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Word 2007
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Keywords: 
kbaccelerators kbtshoot kbexpertisebeginner kbprb KB926364
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