When you try to configure Windows Mail to use a web-based (HTTP) email account on a computer that is running Windows Vista, you experience one of the following symptoms:
- When you try to add a Hotmail account or an MSN account to Windows Mail, you receive the following message:
- When you try to use a Windows Live email account or a different web-based email account in Windows Mail, you can't send or receive email messages.
To resolve this problem, use Windows Live Mail instead of Windows Mail to access a web-based (HTTP) email account.
To download Windows Live Mail, go to the following Microsoft website:
Windows Live Mail
Windows Live Mail is an email program that stores messages on your computer. This means that you can access, read, and compose email messages even when you are not connected to the Internet.
Windows Live Mail works with popular web-based email services such as Hotmail, AOL mail, Google mail, and Yahoo! mail. Windows Live Mail is built to automatically configure many popular e-mail services.
Windows Mail also supports Post Office Protocol 3 (POP3), Internet Message Access Protocol (IMAP), and Simple Mail Transfer Protocol (SMTP) server types.
If you do not know how to set up email account in Windows Live Mail, go to the following Microsoft website:
Set Up Windows Live Mail for Your E-Mail Account
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 926374 - Last Review: August 24, 2012 - Revision: 17.0
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- Windows Mail in Windows Vista
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