Article ID: 92647
This article was previously published under Q92647
WinFax Pro version 2.0 is a Windows-based application manufactured by Delrina Technology that can send and receive faxes. To use WinFax Pro successfully with Windows 3.1, use a version of WinFax Pro 2.0 dated November 28, 1991, or later.
This article discusses the following topics:
Faxes Sent and Received Slowly and Lost CharactersOn 80286 machines, sending or receiving faxes may occur slowly, and some characters may be lost. To correct this problem, do the following:
Faxes Hang SystemIn 386 enhanced mode, if your computer stops responding (hangs) when a fax is sent or received, add the following lines to the [386Enh] section of the SYSTEM.INI file:
Substitute the appropriate COM port for "x."
After Dark and WinFax ProIf you are running version 1.0 of Berkeley Systems' After Dark screen saver, upgrade to version 2.0 of After Dark.
According to Delrina Technical Support, if you use WinFax Pro version 2.0 with After Dark version 1.0, After Dark may interfere with the transmission of faxes.
As a temporary workaround, you can turn off the After Dark System IO Monitor:
Intel SatisfactionIf you are running the Intel Satisfaction Board with CAS Driver version 1.0, update the CAS Driver to version 2.0.
Norton Desktop for WindowsWinFax Pro 2.0 does not run correctly with Norton Desktop for Windows.
WinFax Pro Makes Itself Default PrinterWinFax Pro becomes the default printer when you install it and periodically makes itself the default printer after installation. (This problem also occurs with Windows 3.0 as well.)
14.4 Kbps Rate ProblemsIf you run WinFax Pro with Windows 3.1 and experience problems at a bit rate of 14.4 Kbps, call Delrina to receive an update to correct this problem. If your version of WinFax Pro is an OEM version bundled with a fax modem, contact your OEM dealer.
Unable to Start Multimedia Viewer with WinFaxYou may be unable to start Microsoft Multimedia Viewer (VIEWER.EXE) if WinFax is running. To work around this problem, rename VIEWER.EXE to VIEW.EXE (or another name).
WinFax automatically loads a dynamic-link library (DLL) called VIEWER.DLL that allows you to view received faxes. When you double-click the Viewer icon, Viewer does not run because it is already in memory and it cannot run multiple instances. Double-clicking the Viewer icon momentarily displays an hourglass mouse cursor but no program loads.
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.