Article ID: 926509 - View products that this article applies to.
When you access Microsoft Commerce Server Business Desk applications, you may experience unexpected behavior. For example, when you perform searches for users and orders, no records are returned.
These problems occur after you install security update MS06-061 on the client computers that use the Business Desk application.
For more information about security update MS06-061, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/924191/ )MS06-061: Vulnerabilities in Microsoft XML Core Services could allow remote code execution
These problems occur because Business Desk applications use the Microsoft XML parser (MSXML) version 2.6. After you install security update MS06-061, you cannot use MSXML 2.6 in Microsoft Internet Explorer. This behavior is by design. The security update packages set the "kill bit" for this version of MSXML. The "kill bit" prevents the component from running in Internet Explorer.
To resolve these problems, follow these steps.
Step 1: Update the Web server that is hosting the Business Desk applicationTo do this, search for the string "MSXML2.XMLHTTP.2.6" in all the files in the following two folders on the Web server that is hosting the Business Desk application:
You can use the findstr command to locate files that contain the string "MSXML2.XMLHTTP.2.6". For example, type the following command at a command prompt, and then press ENTER:
findstr /spin MSXML2.XMLHTTP.2.6 *For more information about the findstr command, type findstr /? at the command prompt, and then press ENTER.
Open each of these files in a text editor such as Notepad. Then, use a Find And Replace operation to replace the string "MSXML2.XMLHTTP.2.6" with the string "MSXML2.XMLHTTP".
Step 2: Restart IIS on the Web server that is hosting the Business Desk applicationUse Iisreset.exe to restart Microsoft Internet Information Services (IIS) on the Web server that is hosting the Business Desk application. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/202013/ )Internet Information Services 5.0 command-line syntax for Iisreset.exe
Step 3: Update MSXML to version 3.0 or to a later version on the client computers if it is requiredFor more information about how to obtain MSXML, visit the following Microsoft Web sites:
http://www.microsoft.com/technet/security/bulletin/ms06-061.mspxFor more information about how to determine the version of MSXML that is installed on a computer, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/278674/ )Determine the version of MSXML parser installed on a computer
(http://support.microsoft.com/kb/269238/ )List of Microsoft XML parser (MSXML) versions
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.