When you click a digital signature link, a contact selector, or
the
Print Preview button on a Microsoft Office InfoPath 2007 form that opens in Microsoft Internet Explorer 2007, you receive the following error
message:
An error has occurred. Please try
again.
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This issue occurs because the filter level for Internet Explorer Pop-up Blocker is set to High. Additionally, the security level for
the Internet zone may be set to High.
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Important These steps may increase your security risk. These steps may also
make your computer or your network more vulnerable to attack by malicious users
or by malicious software such as viruses. We recommend the process that this
article describes to enable programs to operate as they are designed to, or to
implement specific program capabilities. Before you make these changes, we
recommend that you evaluate the risks that are associated with implementing
this process in your particular environment. If you choose to implement this
process, take any appropriate additional steps to help protect your system. We
recommend that you use this process only if you really require this
process.
To resolve this problem, follow these steps:
| 1. | Open Internet Explorer. |
| 2. | On the Tools menu, point to Pop-up
Blocker, and then click Pop-up Blocker
Settings. |
| 3. | Under Notifications and filter level, click
Medium: Block most automatic pop-ups, and then click
Close. |
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To work around this problem, use one of the following
methods:
| • | Add the site to the Pop-up
Blocker list of trusted sites.
| 1. | Open Internet Explorer. | | 2. | On the Tools menu, point to
Pop-up Blocker, and then click Always Allow Pop-ups
from This Site. | | 3. | When you are prompted to allow pop-up windows from the Web
site, click Yes. |
|
| • | Temporarily allow pop-up windows. To do this, click the Internet Explorer
Information bar, and then click Temporarily Allow Pop-ups.
Note If the page that you are visiting contains a form, the page reloads when you allow pop-ups. If you have entered data in the form, the data is cleared when the page reloads. |
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This
behavior is by design.
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The issue with a digital signature link occurs only when the following conditions are true:
| • | The filter level for Internet Explorer Pop-up Blocker is set to High. |
| • | The security level for the Internet zone is set to High. |
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