Article ID: 926716 - View products that this article applies to.
This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.
When you try to install Windows Internet Explorer 7, the installation program never finishes. The installation program stops responding.
Note Sometimes, it can take 30 minutes or more to install Internet Explorer 7. However, this article describes a situation in which the installation program never finishes.
This problem has been known to occur when you select the Install the latest updates for Internet Explorer and the Microsoft Windows Malicious Software Removal Tool (recommended) check box during the installation of Internet Explorer 7.
To resolve this problem, run the Windows Internet Explorer 7 installation program and clear the Install the latest updates for Internet Explorer and the Microsoft Windows Malicious Software Removal Tool (recommended) check box. To do this, follow these steps.
Note Before you install Windows Internet Explorer 7, make sure that your computer meets the requirements for installing Windows Internet Explorer 7. To view the requirements for installing Windows Internet Explorer 7, visit the following Microsoft Web site:
If you are still experiencing problems that resemble the problem that is described in the "Symptoms" section, the problem may be a different problem than the one that is described in this article. The following articles discuss similar problems that can occur when you try to install Windows Internet Explorer 7:
(http://support.microsoft.com/kb/833301/ )Microsoft Internet Explorer may stop responding for up to six minutes
(http://support.microsoft.com/kb/884534/ )Internet Explorer may stop responding when you set the "display" style for the DIV HTML element to "none"
(http://support.microsoft.com/kb/936215/ )How to troubleshoot Internet Explorer 7 issues in Windows Vista
931278If the previous articles do not help resolve the problem, or if you experience symptoms that differ from those described in this article, search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, follow these steps:
(http://support.microsoft.com/kb/931278/ )Internet Explorer 7 may stop responding when you try to resize a frame
Article ID: 926716 - Last Review: October 31, 2007 - Revision: 3.0