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You may be unable to correctly enter the password by using the touch screen in Windows XP Tablet PC Edition 2005

Article ID: 926777 - View products that this article applies to.

SYMPTOMS

In Microsoft Windows XP Tablet PC Edition 2005, the dot that represents the first character of the password does not appear on the screen when you tap the software keyboard. Therefore, you may be unable to correctly enter the password by using the touch screen.

When you enter the second and successive characters of the password, dots are displayed to indicate that characters have been entered. However, because no dot is displayed to indicate that the first character has been entered, you may be unable to correctly enter the password.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Updspapi.dll	6.2.29.0	371,424	12-Oct-2005	23:12	x86	None	Not Applicable
Tpgwlnot.dll	1.7.2600.3046	32,256	07-Dec-2006	13:37	x86	SP2	SP2QFE

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915

(http://support.microsoft.com/kb/816915/ )

New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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