Article ID: 926804 - Last Review: November 2, 2011 - Revision: 6.0

Error message when you try to install an Office program: "Error 1935. An error occurred during the installation of assembly component"

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SYMPTOMS

When you install one of the Microsoft Office programs that are listed in the "Applies to" section, the installation is not completed successfully. Additionally, you receive an error message that resembles the following: 
Error 1935. An error occurred during the installation of assembly component {10CD20D2-733E-4174-9D02-2C6C26163DA5}.

Note
The error message contains a global unique identifier (GUID) of an assembly that is contained in the 2007 Office program. The GUID in the error message may vary, depending on which assembly encounters the error.

CAUSE

This issue may occur when the Microsoft .NET Framework installation on the computer is damaged or is missing.

RESOLUTION

To resolve this issue, use one of the following methods, as appropriate for your situation. Then, try to install the 2007 Office program again.

These methods are supported on the following Operating System versions:

Methods 1 and 3:
  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008
Method 2:
  • Windows XP
  • Windows Server 2003

Method 1: Repair the Microsoft .NET Framework version 2.0 installation

To repair the Microsoft .NET Framework version 2.0 installation, follow these steps:
  1. Click Start, click Control Panel, and then click Add or Remove Programs.
  2. In the Currently installed programs list, click Microsoft .NET Framework 2.0, and then click Change/Remove.
  3. Click Repair, and then click Next.

Method 2: Install the .NET Framework version 2.0

If a version of the .NET Framework is not installed on your computer, download and install the .NET Framework version 2.0 from this website (http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5) .

Method 3: Reinstall the Microsoft .NET Framework version 1.1

If the .NET Framework version 1.1 is installed, remove it, and then reinstall it.

To remove the .NET Framework version 1.1, follow these steps:
  1. Click Start, click Control Panel, and then click Add or Remove Programs.
  2. In the Currently installed programs list, click Microsoft .NET Framework 1.1 and then click Change/Remove.
  3. Click Yes to uninstall the .NET Framework version 1.1.
To reinstall the .NET Framework version 1.1, download and install the .NET Framework version 1.1 from this website (http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3) .



MORE INFORMATION

If this error occurs during the Office 2010 Service Pack 1 installation, follow the steps provided in this Microsoft knowledge base article:

2553092 (http://support.microsoft.com/kb/2553092) - Description of the Office 2010 update: July 29, 2011


APPLIES TO
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
  • Microsoft Office Professional Academic 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Professional Plus 2010 Home Use Program
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
Keywords: 
kbtshoot kbsetup kberrmsg kbexpertisebeginner kbprb KB926804