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Article ID: 926918 - Last Review: September 15, 2008 - Revision: 3.0

After you erase all content from your Zune device, the picture that you applied as the background is still visible

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SYMPTOMS

After you erase all content from your Zune device, the picture that you applied as the background is still visible.
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CAUSE

The background picture is stored in the boot partition of the hard drive. When you erase the hard drive, only the data partition is erased.
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THINGS TO TRY

  1. To remove the background picture, follow these steps:
    1. On the home screen, select settings, and then press the center of the Zune pad.
    2. Select display, and then press the center of the Zune pad.
    3. Select background, and then press the center of the Zune pad.
    4. Select reset to default, and then press the center of the Zune pad.
    5. Press and hold the back
      Collapse this imageExpand this image
      Back
      button to return to the home screen.
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APPLIES TO
  • Zune Digital Media Player
  • Zune 4GB Digital Media Player
  • Zune 8GB Digital Media Player
  • Zune 16GB Digital Music Player
  • Zune 30GB Digital Media Player
  • Zune 80GB Digital Media Player
  • Zune 120GB Digital Media Player
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Keywords: 
kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB926918
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