Article ID: 926996 - View products that this article applies to.
This article describes how to upgrade a prerelease version of Microsoft System Center Data Protection Manager 2006 to System Center Data Protection Manager 2006 Service Pack 1 (SP1).
To successfully upgrade from a prerelease version of System Center Data Protection Manager 2006 SP1 to System Center Data Protection Manager 2006 SP1 and to retain previous data and settings, follow these steps.
Note Before you upgrade to System Center Data Protection Manager 2006 SP1, make sure that all instances of the Data Protection Manager Administrator Console are closed and that no Data Protection Manager jobs are scheduled to run during the upgrade process.
When this error occurs, the following error messages are logged in the Application log:
Installation failed. Review the error details, take appropriate action, and then run Data Protection Manager Setup again.
Event ID : 10005
Product: Microsoft System Center Data Protection Manager 2006
-- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2771. The arguments are: DLS, ,
When you click Review Log File, you receive the following error message:
Event ID : 1023
Product: Microsoft System Center Data Protection Manager 2006 - Update 'Microsoft Data Protection Manager 2006 Update - KB923706' could not be installed. Error code 1603. Additional information is available in the log file D:\Documents and Settings\All Users\Desktop\..\DPMLogs\DataProtectionManager-KB923706.log.
DEBUG: Error 2771: Upgrade of feature DLS has a missing component.
Contact us for more help
Connect with Answer Desk for expert help.