You cannot view the properties of a print component by using the Print Management Console MMC snap-in on a client computer that is running an x86-based version of Windows XP

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Article ID: 927064 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a client computer that is running an x86-based version of Microsoft Windows XP.
  • On the computer, you use the Print Management Console (PMC) Microsoft Management Console (MMC) snap-in to view the properties of a print component. For example, you use the snap-in to view the properties of one of the following print components:
    • Printer
    • Port
    • Driver
    • Form
  • You use the Automatically Add Network Printers feature in the snap-in to add a shared printer to a local print server.
In this scenario, you experience the following problems:
  • You cannot view the properties of the print component.
  • You cannot add the shared printer to the local print server.
Note You do not experience the problem on a client computer that is running an x64-based version of Windows XP.

CAUSE

This problem occurs because of the following reasons:
  • Property pages are not supported for print components and the print server.
  • The Automatically Add Network Printers feature is not supported.

Properties

Article ID: 927064 - Last Review: November 22, 2006 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbexpertiseadvanced kbtshoot KB927064

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