Error message when you try to watch live TV in Windows Media Center on a Windows Vista-based computer: "Restricted Content - Display Driver"

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Article ID: 927084 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario: You are using an OpenCable Unidirectional Receiver (OCUR) device that is connected to a Windows Vista-based computer. You put the computer in standby or hibernate, and then you resume the computer. In this scenario, when you try to watch live TV in Windows Media Center, you receive the following error message:
Restricted Content - Display Driver
If you wait for 30 seconds after you resume the computer from standby or hibernation, and then try to watch live TV, the problem may not occur. In other cases, you may have to restart the computer to resume live TV playback.

Because of this problem, scheduled recordings may not be recorded.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Update information

The following files are available for download from the Microsoft Download Center:

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Download
Download the Update for Windows Media Center for Windows Vista (KB927084) package now.

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Download
Download the Update for Windows Media Center for Windows Vista for x64-based Systems (KB927084) package now.

Release Date: October 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Ehrecvr.exe6.0.6000.20485291,84017-Nov-200606:51x86
Ehrecvr.exe.configNot applicable12017-Nov-200602:35Not applicable
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Ehrecvr.exe6.0.6000.20485347,64817-Nov-200607:24x64
Ehrecvr.exe.configNot applicable12017-Nov-200602:39Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about how update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 927084 - Last Review: October 9, 2011 - Revision: 6.0
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbvistasp1fix kbnofix kbbug kbtshoot kberrmsg kbprb kbexpertisebeginner KB927084

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