An action is not executed when you create a workflow rule that uses the "Wait for timer" option to perform the action in Microsoft Dynamics CRM 3.0

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Article ID: 927114 - View products that this article applies to.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 3.0:
  • You create a workflow rule that uses the Wait for timer option to perform an action.
  • The relative date of one record is after December 31, 2006.
In this scenario, the action is not executed.

For example, you create a workflow rule to add a note to a contact if today's date is within four months of a date that is associated with that contact. If the date that is associated with the contact is later than December 31, 2006 but still within four months, the note is not created. If the date is earlier then December 31, 2006, the note is created.

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 927114 - Last Review: July 17, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft CRM 3.0
Keywords: 
kbmbscustomization kbmbsworkflow kbhotfixserver kbqfe kbmbsmigrate KB927114

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