Article ID: 927197 - Last Review: October 11, 2007 - Revision: 4.3

Windows Server 2003 cluster node stops responding, and failover to another node does not occur

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SYMPTOMS

Consider the following scenario. You deploy Microsoft Windows Server 2003. You configure the security event logs retention mandate and size mandate for a size that is larger than the default size. The system stops responding during typical usage and event log growth.

In this scenario, the following symptoms occur:
  • All processes that depend on the Service Control Manager (SCM) stop responding. For example, the server may eventually stop responding. If this occurs, you must restart the server.
  • If the server is a cluster node, the server stops responding. Failover to another node may not occur.
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RESOLUTION

To resolve this problem, install hotfix 931304. For more information about hotfix 931304, click the following article number to view the article in the Microsoft Knowledge Base:
931304  (http://support.microsoft.com/kb/931304/ ) Windows Server 2003 stops responding when the event log size is larger than the default size
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684   (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 2, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard x64 Edition
    • Microsoft Windows Server 2003, Enterprise x64 Edition
    • Microsoft Windows Server 2003, Datacenter x64 Edition
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003 Service Pack 1, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
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Keywords: 
kbexpertiseinter kbqfe kbfix kbbug kbwinserv2003postsp2fix kbpubtypekc KB927197
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