Error message when you try to install the original release version of a 2007 Office suite or program: "Setup is unable to proceed"
SYMPTOMSYou remove the beta release version of a 2007 Microsoft Office suite or program from the computer. When you try to install the original release version of the 2007 Office suite or program, you receive the following error message: Setup is unable to proceed due to the following error(s):
The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system. You must first uninstall any prerelease versions of the 2007 Microsoft Office system products and associated technologies. Correct the issue(s) listed above and re-run setup. CAUSEThis issue occurs if either of the following conditions is true:
Additionally, this issue occurs if any of the following items are installed on the computer. Note Because of the way that the products are sorted in the list, these products may not be grouped together in the list.
RESOLUTIONTo resolve this issue, follow theses steps:
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928218 (http://support.microsoft.com/kb/928218/)
How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature
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