Article ID: 927383 - Last Review: January 27, 2012 - Revision: 1.0 The Microsoft Office Document Image Writer printer driver and the OneNote 2007 printer driver in Word 2007 and in OneNote 2007 are not installed on a computer that is running a 64-bit operating system
SYMPTOMSConsider the following scenario. You run one of the 2007
Microsoft Office programs that are listed in the "Applies to" section on a
computer that is running a 64-bit operating system. For example, the computer is running the 64-bit version of Windows XP Professional or the 64-bit version of Windows Vista. In this scenario, you may experience one or both of the following symptoms:
CAUSEThis behavior occurs because the Microsoft Office Document
Image Writer printer driver is not installed on a computer that is running a
64-bit operating system. STATUS This
behavior is by design. Note: Currently, you cannot install either printer driver on a computer that is running a 64-bit operating system. Note: 64 bit drivers are supported in Microsoft Office 2010. You can download the Office 2010 Trial version and try it for 30 days for free, or you can purchase Office 2010. Download an Office 2010 Trial version (http://office.microsoft.com/try?WT.mc_id=SMCKB_ENNA_KB952215_TRY_OFFICEid=SMCKB_ENNA_KB927383_TRY_OFFICE) or Upgrade to Microsoft Office (http://www.microsoftstore.com/store/msstore/html/pbPage.Office_Category_Page?WT.mc_id=SMCKB_ENNA_KB927383_BUY_OFFICE) . APPLIES TO
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