Article ID: 927409 - View products that this article applies to.
This article describes several things that you can try if your Xbox 360 Wireless Racing Wheel does not work correctly.
When you use the Xbox 360 Wireless Racing Wheel, the racing wheel or force feedback mechanism doesn't work.
This issue may occur for several reasons. See the solutions below for suggestions about how to resolve issues with the wireless racing wheel.
You cannot connect the wireless racing wheel to your console
Solution 1: Try to connect to your console
Solution 2: Relocate your wireless racing wheel
Solution 3: Remove wireless interference
Solution 4: Change the batteries
The force feedback mechanism doesn't workForce feedback causes your wireless racing wheel to vibrate and shake in reaction to what you are doing in the game and simulates a real steering wheel.
Solution 1: Make sure that the game supports force feedbackSome games might not support force feedback. Check the options of the game, and make sure that the wireless racing wheel or force feedback feature is set up correctly. For more information about a specific game, see the user manual for the game.
If the game supports force feedback, try Solution 2.
Solution 2: Use the AC adapter to power the wireless racing wheelYou can only use force feedback when you use the AC adapter to connect the wireless racing wheel to the console.
If the game supports force feedback, make sure that the Xbox 360 Wireless Racing Wheel is connected to the AC power supply correctly.
To test the AC power supply, follow these steps:
Note You might have already received all the necessary software to operate your Xbox 360 Wireless Racing Wheel. If your console is connected to Xbox LIVE or if you are playing a game that was released after January 1, 2007, your console has been automatically updated.
The wireless racing wheel does not turn on
Do not take your Xbox 360 console or any accessories to your retailer for repair or for service unless an Xbox Support representative instructs you to.
Do not try any repairs
Do not try to disassemble, service, or modify the Xbox 360 console, power supply, or any accessories. If you do this, you may put yourself at risk of serious injury or death from electric shock or fire. For safety reasons, such actions will void your warranty.
Xbox SupportIf the steps in the previous section did not resolve your issue, your wireless racing wheel might have to be replaced. For current information about Xbox products and services and support, visit the following website:
Article ID: 927409 - Last Review: February 8, 2011 - Revision: 11.0
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