Article ID: 927475 - View products that this article applies to.
You create a custom chart template in Microsoft Office Excel 2007, in Microsoft Office Word 2007, or in Microsoft Office PowerPoint 2007. When you apply the custom chart template to a chart in a 2007 Microsoft Office program, the program unexpectedly closes. Additionally, you receive the following error message:
When you view the data in the error report, the report contains an error signature that resembles the following error signature:
Microsoft Office program has encountered a problem and needs to close. We are sorry for the inconvenience.
Note Other program versions, module versions, and offsets are possible.
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This issue may occur if the following conditions are true:
To work around this issue, open the chart's data source in Excel 2007, and then apply the custom chart template.
To do this, follow these steps: