Error message when you use a custom application for Web site deployment in Content Management Server 2002: "Memory could not be read/written at address"

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Article ID: 927508 - View products that this article applies to.
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SYMPTOMS

When you use a custom application for Web site deployment in Microsoft Content Management Server 2002, the custom application may intermittently crash. Additionally, you may receive the following error message:
Memory could not be read/written at address <HexadecimalValue>

CAUSE

This problem may occur if the custom application uses the NRSiteDeployClient.dll file.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office 2003 Service Pack 2 or Microsoft Office 2003 Service Pack 1. However, we have tested this hotfix more extensively on Microsoft Office 2003 Service Pack 2 than on Microsoft Office 2003 Service Pack 1. If you install this hotfix on a computer that is running Microsoft Office 2003 Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend it.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Nrsitedeployclient.dll5.0.4559.0589,31231-Oct-200602:50x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 927508 - Last Review: March 4, 2014 - Revision: 2.0
APPLIES TO
  • Microsoft Content Management Server 2002 Service Pack 1a
Keywords: 
kbnosurvey kbarchive kbautohotfix kbHotfixServer kbqfe KB927508

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