Article ID: 927528 - Last Review: September 26, 2007 - Revision: 2.2

Photos that are located on a network may be missing from Windows Photo Gallery or from Windows Live Photo Gallery

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SYMPTOMS

In Windows Vista and in Windows XP, photos that are located on a network may be missing from Windows Photo Gallery or from Windows Live Photo Gallery. When you restart Windows Photo Gallery or Windows Live Photo Gallery, the program stops responding.
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CAUSE

This problem occurs when the network location where the missing photos are located becomes unavailable after you start Windows Photo Gallery or Windows Live Photo Gallery.
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WORKAROUND

To work around this problem, make sure that the network location where the photos are located is available. Then, restart Windows Photo Gallery or Windows Live Photo Gallery.
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APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Business 64-bit EN
  • Windows Vista Enterprise
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Microsoft Windows XP Service Pack 2
  • Windows Live Photo Gallery
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Keywords: 
kbwinliveportal kbexpertisebeginner kbtshoot kbprb KB927528
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