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FIX: You cannot create an AVI file that is larger than approximately 512 GB, and you cannot play back an AVI file that is larger than approximately 800 GB by using DirectX

Article ID:927544
Last Review:January 7, 2008
Revision:7.0
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SYMPTOMS

You cannot create an Audio Video Interleaved (AVI) file that is larger than approximately 512 gigabytes (GB). Additionally, you cannot play back an AVI file that is larger than approximately 800 GB.

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CAUSE

This problem occurs because the AVI file creation limit in Microsoft DirectX is approximately 512 GB, and the AVI file playback limit in Microsoft DirectX is approximately 800 GB.

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RESOLUTION

Hotfix information

Download information

Windows Server 2003 for x64-based computers
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003.WindowsXP-KB927544-x64-ENU.exe package now. (http://download.microsoft.com/download/a/9/9/a998c041-081d-4f79-a1bf-44f6eb74ee52/windowsserver2003.windowsxp-kb927544-x64-enu.exe)
Windows Server 2003 for x64-based computers, Japanese
The following files are available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003.WindowsXP-KB927544-v2-x64-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003.windowsxp-kb927544-v2-x64-jpn.exe)
Windows Server 2003 for Itanium-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003-KB927544-v2-ia64-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003-kb927544-v2-ia64-jpn.exe)
Windows Server 2003 for x86-based computers
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003-KB927544-x86-ENU.exe package now. (http://download.microsoft.com/download/a/9/9/a998c041-081d-4f79-a1bf-44f6eb74ee52/windowsserver2003-kb927544-x86-enu.exe)
Windows Server 2003 for x86-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003-KB927544-v2-x86-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003-kb927544-v2-x86-jpn.exe)
Windows XP for x86-based computers
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsXP-KB927544-x86-ENU.exe package now. (http://download.microsoft.com/download/5/2/3/523c0f14-ebe9-41d8-a004-f32229da302e/windowsxp-kb927544-x86-enu.exe)
Windows XP for x64-based computers
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003.WindowsXP-KB927544-x64-ENU.exe package now. (http://download.microsoft.com/download/a/9/9/a998c041-081d-4f79-a1bf-44f6eb74ee52/windowsserver2003.windowsxp-kb927544-x64-enu.exe)
Windows XP for x64-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsServer2003.WindowsXP-KB927544-v2-x64-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003.windowsxp-kb927544-v2-x64-jpn.exe)
Windows XP, Japanese
The following file is available for download from the Microsoft Download Center:

DownloadDownload the WindowsXP-KB927544-x86-JPN.exe package now. (http://download.microsoft.com/download/e/c/7/ec78cb6c-6e31-491f-a584-1f6f5db5c540/windowsxp-kb927544-x86-jpn.exe)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Qcap.dll6.5.2600.3024192,51231-Oct-200613:13x86
Quartz.dll6.5.2600.30241,287,68031-Oct-200613:13x86
Windows Server 2003 for x64-based computers
File nameFile versionFile sizeDateTimePlatform
Qcap.dll6.5.3790.4069252,41626-Apr-200715:04x64
Quartz.dll6.5.3790.40692,190,33626-Apr-200715:04x64
Wqcap.dll6.5.3790.4069192,51226-Apr-200715:04x86
Wquartz.dll6.5.3790.40691,274,88026-Apr-200715:04x86
Windows Server 2003 for x86-based computers
File nameFile versionFile sizeDateTimePlatform
Qcap.dll6.5.3790.4069192,51226-Apr-200722:08x86
Quartz.dll6.5.3790.40691,274,88026-Apr-200722:08x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

After you apply this hotfix, the new AVI file creation limit and the new AVI file playback limit are approximately 1.2 terabytes.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
Microsoft DirectX 9.0
Windows Media Encoder 9 Series

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Keywords: 
atdownload kbqfe kbtshoot kbfix KB927544

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