Article ID: 927814 - Last Review: November 22, 2006 - Revision: 1.0

Error message when you try burn data to a DVD-RAM disc in Windows Media Center in Windows Vista or in Windows Media Player 11: "Insert Media"

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SYMPTOMS

In Windows Vista, when you try to burn data to a DVD-RAM disc in Windows Media Center, you receive the following error message:
INSERT MEDIA
Please insert writeable media that is compatible with your CD or DVD recorder, and then select Retry. (Retry/Cancel)
For example, you receive this error message when you try to burn music or a TV show to a DVD-RAM disc.

Or, when you try to burn music to a DVD-RAM disc in Windows Media Player 11, the disc is ejected, and you receive the following error message:
Insert Media
Please insert a blank disc in CD Drive (Drive_Letter:). Once Windows Media Player detects the new disc, it will automatically start burning.

CAUSE

This issue occurs because burning data to DVD-RAM discs is not supported in Windows Media Center in Windows Vista or in Windows Media Player 11.

Note Windows Vista supports burning data to a DVD-RAM disc by using Windows Explorer.

WORKAROUND

To work around this issue, use a different kind of DVD disc. For example, use a DVD-R disc or a DVD+R disc.

APPLIES TO
  • Microsoft Windows Media Player 11
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit edition
Keywords: 
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