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You cannot connect to a shared printer when you enable the protected mode in Internet Explorer 7 on a Windows Vista-based Computer

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Article ID:927842
Last Review:April 19, 2008
Revision:2.1
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SYMPTOMS

When you enable the protected mode in Windows Internet Explorer 7 on a Windows Vista-based computer, you cannot connect to a shared printer by using Internet Explorer 7.

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CAUSE

This behavior occurs because some registry subkeys are restricted when you enable protected mode in Internet Explorer 7. The registry subkeys make sure that you can connect to a shared printer by using Internet Explorer 7.

Note By default, protected mode is enabled in Internet Explorer 7.

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WORKAROUND

To work around this behavior, connect to a shared printer by using the Add Printer Wizard.

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MORE INFORMATION

Steps to reproduce this behavior

1. Start Internet Explorer 7, and then type http://<servername>/<printers> in the Address bar.
2. Select a printer, and then click Connect under Printer Actions.
In this case, you cannot connect to a shared printer.

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APPLIES TO
•Windows Internet Explorer 7, when used with:
  Windows Vista Ultimate
  Windows Vista Ultimate 64-bit Edition
  Windows Vista Business
  Windows Vista Business 64-bit Edition
  Windows Vista Enterprise
  Windows Vista Enterprise 64-bit Edition
  Windows Vista Home Basic
  Windows Vista Home Basic 64-bit Edition
  Windows Vista Home Premium
  Windows Vista Home Premium 64-bit Edition
  Windows Vista Starter

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Keywords: 
kbexpertiseadvanced kbtshoot kbprb KB927842

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