Nothing happens or an hourglass appears when multiple users try to open an Access database (.mdb) by using Windows Explorer or a shortcut

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Article ID: 927844 - View products that this article applies to.
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SYMPTOMS

When multiple users try to use Windows Explorer or a shortcut to open a Microsoft Access database that has already been opened by a user, the users experience one of the following symptoms:
  • Nothing occurs.
  • An hourglass appears for several seconds, and then nothing occurs.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Modify the shortcut

In the target of the shortcut, include the path of MSAccess.exe.

Method 2: Open the database in Access

Follow these steps:
  1. Start Microsoft Access.
  2. Open the database.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 927844 - Last Review: October 14, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft Office Access 2007
  • Microsoft Office Access 2003
  • Microsoft Access 2002 Standard Edition
  • Microsoft Access 2000 Standard Edition
Keywords: 
kbtshoot kbprb KB927844

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