How to cancel a Zune Pass subscription

This article describes how to cancel a Zune Pass subscription.

If you purchased your Zune Pass subscription by using a credit card, you can cancel it online. To cancel a Zune Pass subscription online, follow these steps:

1. Visit the following Zune Web site:
   http://www.zune.net (http://www.zune.net)
2. Click Sign In, and then sign in to your Zune account.
3. On the Zune tag menu, click MY ACCOUNT.
   Note The My Account page appears.
4. In the Zune Pass and Microsoft Points section of the page, click Zune Pass.
5. Click Cancel subscription, and then click Next to continue the cancellation process.

Your subscription will remain active until the end of the current subscription period. This cancellation will appear in your account summary the day after the current subscription period ends.

If you purchased your Zune Pass subscription by using a prepaid card, the Zune Pass will expire naturally at the end of the subscription period unless you renew the subscription by using a new prepaid card or a credit card. If you want to cancel a Zune Pass subscription that was purchased by using a prepaid card, contact Zune Support. For more information, visit the following Web site: