FIX: The Sqldumper.exe utility cannot generate a filtered SQL Server dump file when you use the Remote Desktop Connection service or Terminal Services to connect to a Windows 2000 Server-based computer in SQL Server 2000

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Article ID: 928079 - View products that this article applies to.
BUG #: 50000451 (SQL Hotfix)
Notice
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.
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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package
  • The prerequisites for installing the hotfix package
  • Whether you must restart the computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes
  • The files that are contained in the hotfix package

SYMPTOMS

When you try to connect to a remote Microsoft Windows 2000 Server-based computer by using the Remote Desktop Connection service or by using a Terminal Services session, the Sqldumper.exe utility in Microsoft SQL Server 2000 cannot generate a filtered SQL Server dump file. Additionally, you receive the following error message:
Could not open file mapping object SQLSERVER2000DUMP_PID (2). Unable to read remote buffer pool information struct
Note In this error message, the number after "SQLSERVER2000DUMP" indicates the process ID (PID). This value changes every time that you receive this error message. However, the value in parentheses indicates an operating system error that is returned by a Windows API call. This value is always 2. This value indicates that a file could not be found.

CAUSE

This problem occurs because you must run the Sqldumper.exe utility from a console session. You cannot use the /console switch to obtain a console session of a remote computer that is running Microsoft Windows 2000 Server. Additionally, the Sqldumper.exe utility in SQL Server 2000 does not specify the Global\ prefix for the file mapping object name. The name lookup cannot find the correct namespace to locate the shared memory region.

RESOLUTION

The installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
  • The system uses the Advanced Micro Devices (AMD) AMD64 processor architecture or the Intel Extended Memory 64 Technology (EM64T) processor architecture.

    Note This issue does not occur on systems that use the Intel Itanium processor architecture.
  • The system is running a 64-bit version of the Microsoft Windows Server operating system.
  • The system is running a 32-bit version of SQL Server 2000.
We have corrected this installation issue in later builds of SQL Server 2000, starting with version 8.00.2244. When a customer who is running SQL Server 2000 on an x64-based system requests this hotfix, we will provide a build that includes this hotfix and that can be installed correctly on an x64-based system. The build that we provide will be version 8.00.2244 or a later version.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites to install this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix file information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
SQL Server 2000, Itanium architecture version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Impprov.dll2000.80.2231.0245,24809-Nov-200610:51IA-64
Msgprox.dll2000.80.2231.0188,41609-Nov-200610:51IA-64
Mssdi98.dll8.11.50523.0758,78409-Nov-200610:51IA-64
Msvcr71.dll7.10.3052.4348,16009-Nov-200610:51x86
Odsole70.dll2000.80.2231.0150,52809-Nov-200610:51IA-64
Osql.exe2000.80.2231.0149,50409-Nov-200610:51IA-64
Pfclnt80.dll2000.80.2231.01,187,84009-Nov-200610:51IA-64
Procsyst.sqlNot Applicable552,06809-Nov-200610:51Not Applicable
Qrdrsvc.exe2000.80.2231.0356,86409-Nov-200610:51IA-64
Replcom.sqlNot Applicable1,214,73309-Nov-200610:51Not Applicable
Replmerg.exe2000.80.2231.0375,29609-Nov-200610:51IA-64
Replmerg.sqlNot Applicable1,151,52109-Nov-200610:51Not Applicable
Replprov.dll2000.80.2231.0539,13609-Nov-200610:51IA-64
Replprov2.dll2000.80.2231.0539,13609-Nov-200610:51IA-64
Replrec.dll2000.80.2231.0776,19209-Nov-200610:51IA-64
Replrec2.dll2000.80.2231.0776,19209-Nov-200610:51IA-64
Replsub.dll2000.80.2231.0641,53609-Nov-200610:51IA-64
Replsys.sqlNot Applicable1,096,07509-Nov-200610:51Not Applicable
Repltran.sqlNot Applicable1,000,63409-Nov-200610:51Not Applicable
Rinitcom.dll2000.80.2231.0655,36009-Nov-200610:51IA-64
Snapshot.exe2000.80.2231.091,13609-Nov-200610:51IA-64
Sqlagent.exe2000.80.2231.01,061,37609-Nov-200610:51IA-64
Sqldiag.exe2000.80.2231.0334,33609-Nov-200610:51IA-64
Sqldmo.dll2000.80.2231.04,362,24009-Nov-200610:51x86
Sqldumper.exeNot Applicable51,71209-Nov-200610:51IA-64
Sqlevn70.rll2000.80.2231.035,32809-Nov-200610:51Not Applicable
Sqlfth75.dll2000.80.2231.0246,78409-Nov-200610:51IA-64
Sqlservr.exe2000.80.2231.024,975,87209-Nov-200610:51IA-64
Sqlsort.dll2000.80.2231.0617,47209-Nov-200610:51IA-64
Svrnetcn.dll2000.80.2231.0427,52009-Nov-200610:51IA-64
Xpstar.dll2000.80.2231.0873,47209-Nov-200610:51IA-64
Pfclnt80.dll2000.80.2231.0430,08009-Nov-200610:51x86
Procsyst.sqlNot Applicable552,06809-Nov-200610:51Not Applicable
Replcom.sqlNot Applicable1,214,73309-Nov-200610:51Not Applicable
Replmerg.sqlNot Applicable1,151,52109-Nov-200610:51Not Applicable
Replsys.sqlNot Applicable1,096,07509-Nov-200610:51Not Applicable
Repltran.sqlNot Applicable1,000,63409-Nov-200610:51Not Applicable
Sqldmo.dll2000.80.2231.013,860,35209-Nov-200610:51IA-64
Sqldumper.exeNot Applicable51,71209-Nov-200610:51IA-64
Sqlsort.dll2000.80.2231.0617,47209-Nov-200610:51IA-64
SQL Server 2000, 32-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
80sp4-tools.sqlNot Applicable134,62818-Feb-200612:10Not Applicable
Dtsui.dll2000.80.2231.01,593,34409-Nov-200603:06x86
Impprov.dll2000.80.2231.0102,40009-Nov-200603:06x86
Msgprox.dll2000.80.2231.094,20809-Nov-200603:06x86
Msrpjt40.dll4.10.9424.0188,47323-Jan-200618:43x86
Mssdi98.dll8.11.50523.0239,10406-Jun-200509:16x86
Ntwdblib.dll2000.80.2231.0290,81609-Nov-200603:06x86
Odsole70.dll2000.80.2231.069,63209-Nov-200603:06x86
Osql.exe2000.80.2231.057,34408-Nov-200610:54x86
Pfclnt80.dll2000.80.2231.0430,08009-Nov-200603:06x86
Procsyst.sqlNot Applicable552,06816-Jun-200510:45Not Applicable
Qrdrsvc.exe2000.80.2231.0192,51208-Nov-200611:40x86
Replcom.sqlNot Applicable1,214,73308-Nov-200610:44Not Applicable
Replmerg.exe2000.80.2231.0163,84008-Nov-200611:01x86
Replmerg.sqlNot Applicable1,151,52109-Nov-200603:09Not Applicable
Replprov.dll2000.80.2231.0237,56809-Nov-200603:06x86
Replrec.dll2000.80.2231.0315,39209-Nov-200603:06x86
Replsub.dll2000.80.2231.0270,33609-Nov-200603:06x86
Replsys.sqlNot Applicable1,096,07531-Jul-200611:51Not Applicable
Repltran.sqlNot Applicable1,000,63402-Feb-200608:29Not Applicable
Rinitcom.dll2000.80.2231.0278,52809-Nov-200603:06x86
Semexec.dll2000.80.2231.0856,06409-Nov-200603:06x86
Snapshot.exe2000.80.2231.061,44008-Nov-200611:02x86
Sp4_serv_qfe.sqlNot Applicable18,81016-Jun-200510:45Not Applicable
Sqlagent.exe2000.80.2231.0323,58408-Nov-200610:51x86
Sqldiag.exe2000.80.2231.0118,78408-Nov-200611:21x86
Sqldmo.dll2000.80.2231.04,362,24009-Nov-200603:06x86
Sqldumper.exeNot Applicable22,52808-Nov-200611:04x86
Sqlevn70.rll2000.80.2231.045,05609-Nov-200603:06Not Applicable
Sqlfth75.dll2000.80.2231.0102,40008-Nov-200611:36x86
Sqlservr.exe2000.80.2231.09,175,04008-Nov-200613:44x86
Sqlsort.dll2000.80.2231.0589,82409-Nov-200603:06x86
Stardds.dll2000.80.2231.0176,12809-Nov-200603:06x86
Svrnetcn.dll2000.80.2231.0110,59209-Nov-200603:06x86
Ums.dll2000.80.2231.035,32809-Nov-200603:06x86
Xpstar.dll2000.80.2231.0311,29609-Nov-200603:06x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The Sqldumper.exe utility is a program that is included with SQL Server 2000 Service Pack 3 (SP3). The Sqldumper.exe utility produces user dump files for reporting errors. For more information about how to use the Sqldumper.exe utility, click the following article number to view the article in the Microsoft Knowledge Base:
827690 How to use Sqldumper.exe to generate dump files for Windows applications
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 928079 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2000 Standard Edition
  • Microsoft SQL Server 2000 Developer Edition
  • Microsoft SQL Server 2000 Enterprise Edition
  • Microsoft SQL Server 2000 Personal Edition
Keywords: 
kbautohotfix kbbug kbfix kbHotfixServer kbqfe KB928079

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