You cannot upgrade a Microsoft Works suite to a 2007 Office suite or program

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Article ID: 928113 - View products that this article applies to.
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SYMPTOMS

When you try to upgrade a Microsoft Works suite to a 2007 Microsoft Office suite or program, the 2007 Office suite or program is not installed.

CAUSE

This problem occurs if Microsoft Works is not installed in the %programfiles%\Microsoft Works folder. By default, the Compliance Checking program (CCP) searches the %programfiles%\Microsoft Works folder for versions of Microsoft Works that can be upgraded to a 2007 Office suite.

MORE INFORMATION

For a decreased price, Microsoft offers the option to upgrade from certain products that qualify. The CCP is run to verify that a product qualifies for an upgrade to a 2007 Office suite or program. After the product is verified, the Setup program will start.

Properties

Article ID: 928113 - Last Review: October 15, 2007 - Revision: 1.4
APPLIES TO
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Groove 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Word 2007
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Ultimate 2007
Keywords: 
kbtshoot kbsetup kbexpertisebeginner kbprb KB928113

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