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You cannot upgrade a Microsoft Works suite to a 2007 Office suite or program

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Article ID:928113
Last Review:October 15, 2007
Revision:1.4

SYMPTOMS

When you try to upgrade a Microsoft Works suite to a 2007 Microsoft Office suite or program, the 2007 Office suite or program is not installed.

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CAUSE

This problem occurs if Microsoft Works is not installed in the %programfiles%\Microsoft Works folder. By default, the Compliance Checking program (CCP) searches the %programfiles%\Microsoft Works folder for versions of Microsoft Works that can be upgraded to a 2007 Office suite.

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MORE INFORMATION

For a decreased price, Microsoft offers the option to upgrade from certain products that qualify. The CCP is run to verify that a product qualifies for an upgrade to a 2007 Office suite or program. After the product is verified, the Setup program will start.

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APPLIES TO
•Microsoft Office Access 2007
•Microsoft Office Excel 2007
•Microsoft Office Groove 2007
•Microsoft Office PowerPoint 2007
•Microsoft Office Word 2007
•Microsoft Office SharePoint Designer 2007
•Microsoft Office Standard 2007
•Microsoft Office Professional 2007
•Microsoft Office Ultimate 2007

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Keywords: 
kbtshoot kbsetup kbexpertisebeginner kbprb KB928113

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