Article ID: 928356 - Last Review: December 11, 2006 - Revision: 1.0 FIX: Error message when you use a Bluetooth HID mouse on a Windows CE 5.0-based device: "Data abort"On This PageSYMPTOMSWhen you use a Microsoft Bluetooth Human Interface Devices (HID) mouse on a Microsoft Windows CE 5.0-based device, an exception may occur in the Device.exe module. When this problem occurs, you receive the following error message:
Data Abort: Thread=8b227424 Proc=881264a0 'device.exe' AKY=00000005 PC=0353790c(bthhid.dll+0x0000790c) RA=03533a6c(bthhid.dll+0x00003a6c) BVA=06000000 FSR=00000007 CAUSEThis problem occurs when you try to connect a Microsoft Bluetooth HID mouse to a Windows CE 5.0-based device and then you click the Connect button. In this case, the Windows CE 5.0-based device stops responding, and you cannot establish a connection to the Windows CE 5.0-based device. RESOLUTIONSoftware update informationA supported software update is now available from Microsoft as Windows CE 5.0 Platform Builder Monthly Update (November 2006). You can confirm this by scrolling to the "File information" section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:Product version-yymmdd-kbnnnnnn-processor type For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates: 837392
(http://support.microsoft.com/kb/837392/
)
How to locate core operating system fixes for Microsoft Windows CE Platform Builder products PrerequisitesThis software update is supported only if all previously issued software updates for this product have also been applied.File informationThe English version of this software update package has the file attributes or the later file attributes that are listed in the following table.Collapse this table
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STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
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