FIX: Internet Explorer 6 does not display the previous Web page when you browse an ASP.NET Web application and then click the Back button

Article ID: 928491 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/ )
Description of the Microsoft Windows registry
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SYMPTOMS

When you browse a Microsoft ASP.NET Web application in Microsoft Internet Explorer 6, you click the Back button. However, Internet Explorer does not display the previous Web page. Instead, Internet Explorer incorrectly continues to display the current page. This problem occurs if the following conditions are true:
  • You are running Microsoft Windows XP Service Pack 2 (SP2).
  • The GZIP compression method is enabled on the Web server that hosts the ASP.NET Web application.
  • The ASP.NET Web application performs a Postback request.
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CAUSE

This problem occurs because Internet Explorer appends an internal cookie to the cache entry of the ASP.NET Web application if a Postback request occurs. Additionally, the internal cookie is used to find the previous page. If the GZIP compression method is enabled, a new cache entry is appended without the internal cookie. Therefore, the previous page cannot be found within the cache when you click the Back button.
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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Windows XP Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes that are applied on the computer.

Registry information

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply the hotfix, you must modify registry settings to enable the hotfix. You can modify the registry settings for a specific user or for all users.

Registry settings for a specific user

Use one of the following methods to enable the hotfix for a specific user.
Method 1
Follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type FEATURE_URLMON_POST_DECOMPRESSION_CACHE_COOKIE_KB928491, and then press ENTER.
  5. On the Edit menu, point to New, and then click String Value.
  6. Type *, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. On the File menu, click Exit.
Method 2
Follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type FEATURE_URLMON_POST_DECOMPRESSION_CACHE_COOKIE_KB928491, and then press ENTER.
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type *, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. On the File menu, click Exit.

Registry settings for all users

Use one of the following methods to enable the hotfix for all users.
Method 1
Follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type FEATURE_URLMON_POST_DECOMPRESSION_CACHE_COOKIE_KB928491, and then press ENTER.
  5. On the Edit menu, point to New, and then click String Value.
  6. Type *, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. On the File menu, click Exit.
Method 2
Follow these steps:
  1. Click Start, click Run, type regedit, and then click OK
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type FEATURE_URLMON_POST_DECOMPRESSION_CACHE_COOKIE_KB928491, and then press ENTER.
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type *, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. On the File menu, click Exit.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Urlmon.dll6.0.2900.3038600,06420-Nov-200613:49x86
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WORKAROUND

To work around this problem, install Microsoft Internet Explorer 7.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates
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Properties

Article ID: 928491 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Internet Explorer 6.0
Keywords: 
kbautohotfix kbHotfixServer kbqfe KB928491
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