Article ID: 928499 - Last Review: October 15, 2007 - Revision: 2.1 Error message when you try to start the Beta 2 Technical Refresh version of Excel 2007, of PowerPoint 2007, or of Word 2007: "There is not enough memory or disk space to run"SYMPTOMSWhen you try to start the Beta 2 Technical Refresh version of Microsoft Office Excel 2007, of Microsoft Office PowerPoint 2007, or of Microsoft Office Word 2007, the program does not start. Additionally, you receive one of the following error messages: Microsoft Office Excel 12.0 There is not enough memory or disk space to run Excel. Microsoft Office PowerPoint 12.0 There is not enough memory or disk space to run PowerPoint. Microsoft Office Word 12.0 There is not enough memory or disk space to run Word. CAUSEThis issue may occur if the original release version of the Compatibility Pack for the 2007 Office system is installed on the same computer as the Beta 2 Technical Refresh version of the 2007 Microsoft Office programs. When this version of the Compatibility Pack is installed, the Mso.dll file is updated to version 12.4518.1014.0. This version is later than the Mso.dll file that is installed by the Beta 2 Technical Refresh version of the 2007 Office programs. The Mso.dll file that is installed by the original release version of the Compatibility Pack is incompatible with the Beta 2 Technical Refresh version of the 2007 Office programs. RESOLUTIONTo resolve this issue, remove the original release version of the Compatibility Pack. Then, repair the installation of the Beta 2 Technical Refresh version of the 2007 Office programs. Alternatively, when it is available, install the final release version of the 2007 Microsoft Office programs. In this case, the original release version of the Compatibility pack will coexist on the same computer that has the original release version of the 2007 Office programs. Note When you repair the installation, the earlier version of the Mso.dll file that is installed by the Beta 2 Technical Refresh version of the 2007 Office programs is restored. To remove the original release version of the Compatibility Pack and to repair the installation of the Beta 2 Technical Refresh version of the 2007 Office programs, follow these steps:
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