FIX: The Report Server Windows service may stop responding, and you may receive the following error message in SQL Server 2005 Reporting Services: "An internal error occurred on the report server"

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Article ID: 928538 - View products that this article applies to.
Bug #: 50000486 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.
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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by the hotfix package
  • The prerequisites for applying the hotfix package
  • Whether you must restart the computer after you apply the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes after you apply the hotfix package
  • The files that are contained in the hotfix package

SYMPTOMS

When a subscription is running in Microsoft SQL Server 2005 Reporting Services, the Report Server Windows service may stop responding. Additionally, you may receive the following error message:
An internal error occurred on the report server
When this problem occurs, the following exception error message may be logged in the Reporting Services error log:
System.OverflowException: Arithmetic operation resulted in an overflow.

CAUSE

This problem occurs if the following conditions are true:
  • You are running a data-driven subscription.
  • The Report Server Windows service does not use the Local System account as the service logon account.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • Microsoft SQL Server 2005 Service Pack 1 (SP1)

    For information about how to obtain SQL Server 2005 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
    913089 How to obtain the latest service pack for SQL Server 2005

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
SQL Server 2005 Reporting Services, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dundaswebchart.dll9.0.2206.0752,41617-Nov-200611:15x86
Microsoft.analysisservices.adomdclient.dll9.0.2206.0543,52017-Nov-200611:16x86
Microsoft.analysisservices.deploymentengine.dll9.0.2206.0138,01617-Nov-200611:16x86
Microsoft.analysisservices.dll9.0.2206.01,215,26417-Nov-200611:16x86
Microsoft.analysisservices.modeling.dll9.0.2206.0564,00017-Nov-200611:16x86
Microsoft.reportingservices.authorization.dll9.0.2206.068,38417-Nov-200611:16x86
Microsoft.reportingservices.dataextensions.dll9.0.2206.0154,40017-Nov-200611:16x86
Microsoft.reportingservices.diagnostics.dll9.0.2206.0604,96017-Nov-200611:16x86
Microsoft.reportingservices.excelrendering.dll9.0.2206.0330,52817-Nov-200611:16x86
Microsoft.reportingservices.htmlrendering.dll9.0.2206.0301,85617-Nov-200611:16x86
Microsoft.reportingservices.imagerendering.dll9.0.2206.0285,47217-Nov-200611:16x86
Microsoft.reportingservices.processingcore.dll9.0.2206.01,669,92017-Nov-200611:16x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2206.075,55217-Nov-200611:16x86
Microsoft.sqlserver.sqlenum.dll9.0.2206.0908,06417-Nov-200611:16x86
Msadomdx.dll9.0.2206.0492,32017-Nov-200611:16x86
Msasxpress.dll9.0.2206.022,30417-Nov-200611:16x86
Msmdlocal.dll9.0.2206.015,614,75217-Nov-200611:16x86
Msmgdsrv.dll9.0.2206.05,996,32017-Nov-200611:16x86
Reportbuilder.exe9.0.2206.05,389,08817-Nov-200611:16x86
Reportingserviceslibrary.dll9.0.2206.01,030,94417-Nov-200611:16x86
Reportingservicesservice.exe9.0.2206.014,62417-Nov-200611:16x86
Reportingserviceswebserver.dll9.0.2206.01,325,85617-Nov-200611:16x86
Reportingserviceswebuserinterface.dll9.0.2206.01,239,84017-Nov-200611:16x86
SQL Server 2005 Reporting Services, 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dundaswebchart.dll9.0.2206.0752,41617-Nov-200602:01x86
Microsoft.analysisservices.adomdclient.dll9.0.2206.0543,52017-Nov-200611:16x86
Microsoft.analysisservices.adomdclient.dll9.0.2206.0543,52017-Nov-200602:02x86
Microsoft.analysisservices.deploymentengine.dll9.0.2206.0138,01617-Nov-200611:16x86
Microsoft.analysisservices.dll9.0.2206.01,215,26417-Nov-200611:16x86
Microsoft.analysisservices.modeling.dll9.0.2206.0564,00017-Nov-200602:02x86
Microsoft.reportingservices.authorization.dll9.0.2206.068,38417-Nov-200602:02x86
Microsoft.reportingservices.dataextensions.dll9.0.2206.0154,40017-Nov-200602:02x86
Microsoft.reportingservices.diagnostics.dll9.0.2206.0604,96017-Nov-200602:02x86
Microsoft.reportingservices.excelrendering.dll9.0.2206.0330,52817-Nov-200602:02x86
Microsoft.reportingservices.htmlrendering.dll9.0.2206.0301,85617-Nov-200602:02x86
Microsoft.reportingservices.imagerendering.dll9.0.2206.0285,47217-Nov-200602:02x86
Microsoft.reportingservices.processingcore.dll9.0.2206.01,669,92017-Nov-200602:02x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2206.075,55217-Nov-200611:16x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2206.091,42417-Nov-200602:02x64
Microsoft.sqlserver.sqlenum.dll9.0.2206.0875,29617-Nov-200602:02x86
Msadomdx.dll9.0.2206.0492,32017-Nov-200611:16x86
Msasxpress.dll9.0.2206.022,30417-Nov-200611:16x86
Msasxpress.dll9.0.2206.027,42417-Nov-200602:02x64
Msmdlocal.dll9.0.2206.031,461,15217-Nov-200602:02x64
Msmgdsrv.dll9.0.2206.09,599,26417-Nov-200602:02x64
Reportbuilder.exe9.0.2206.05,389,08817-Nov-200611:16x86
Reportingserviceslibrary.dll9.0.2206.01,030,94417-Nov-200602:02x86
Reportingservicesservice.exe9.0.2206.014,62417-Nov-200602:02x86
Reportingserviceswebserver.dll9.0.2206.01,325,85617-Nov-200602:02x86
Reportingserviceswebuserinterface.dll9.0.2206.01,239,84017-Nov-200602:02x86
SQL Server 2005 Reporting Services, Itanium architecture version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dundaswebchart.dll9.0.2206.0752,41616-Nov-200620:14x86
Microsoft.analysisservices.adomdclient.dll9.0.2206.0543,52016-Nov-200620:14x86
Microsoft.analysisservices.adomdclient.dll9.0.2206.0543,52017-Nov-200611:16x86
Microsoft.analysisservices.deploymentengine.dll9.0.2206.0138,01617-Nov-200611:16x86
Microsoft.analysisservices.dll9.0.2206.01,215,26417-Nov-200611:16x86
Microsoft.analysisservices.modeling.dll9.0.2206.0564,00016-Nov-200620:14x86
Microsoft.reportingservices.authorization.dll9.0.2206.068,38416-Nov-200620:14x86
Microsoft.reportingservices.dataextensions.dll9.0.2206.0154,40016-Nov-200620:14x86
Microsoft.reportingservices.diagnostics.dll9.0.2206.0604,96016-Nov-200620:14x86
Microsoft.reportingservices.excelrendering.dll9.0.2206.0330,52816-Nov-200620:14x86
Microsoft.reportingservices.htmlrendering.dll9.0.2206.0301,85616-Nov-200620:14x86
Microsoft.reportingservices.imagerendering.dll9.0.2206.0285,47216-Nov-200620:14x86
Microsoft.reportingservices.processingcore.dll9.0.2206.01,669,92016-Nov-200620:14x86
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2206.0163,10416-Nov-200620:14IA-64
Microsoft.sqlserver.mgdsqldumper.dll2005.90.2206.075,55217-Nov-200611:16x86
Microsoft.sqlserver.sqlenum.dll9.0.2206.0875,29616-Nov-200620:14x86
Msadomdx.dll9.0.2206.0492,32017-Nov-200611:16x86
Msasxpress.dll9.0.2206.055,07216-Nov-200620:14IA-64
Msasxpress.dll9.0.2206.022,30417-Nov-200611:16x86
Msmdlocal.dll9.0.2206.048,610,08016-Nov-200620:14IA-64
Msmgdsrv.dll9.0.2206.013,050,14416-Nov-200620:14IA-64
Reportbuilder.exe9.0.2206.05,389,08817-Nov-200611:16x86
Reportingserviceslibrary.dll9.0.2206.01,030,94416-Nov-200620:14x86
Reportingservicesservice.exe9.0.2206.014,62416-Nov-200620:14x86
Reportingserviceswebserver.dll9.0.2206.01,325,85616-Nov-200620:14x86
Reportingserviceswebuserinterface.dll9.0.2206.01,239,84016-Nov-200620:14x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 928538 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2005 Reporting Services
Keywords: 
kbautohotfix kbHotfixServer kbqfe KB928538

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