Article ID: 928572 - Last Review: March 15, 2007 - Revision: 1.5

The thumbnail representation of a file may not be displayed correctly in Windows Vista

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SYMPTOMS

The thumbnail representation of a file may not be displayed correctly in Windows Vista.
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CAUSE

This problem occurs because Windows Vista may not update the thumbnail cache.
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RESOLUTION

To resolve this problem, reset the thumbnail cache. To do this, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start button
    , click All Programs, click Accessories, click System Tools, and then click Disk Cleanup.
  2. If you are prompted, click My files only.
  3. In the Files to delete list, click to select Thumbnails.

    Note Configure other options that you want.
  4. Click OK, and then click Delete files.
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APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
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Keywords: 
kbmaintenance kbcaching kbcache kbtshoot kbexpertisebeginner kbprb KB928572
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