Error message when you try to install Windows Vista on a computer that includes a DELL CERC SATA 1.5/6ch RAID controller: "STOP 0x0000007B"

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Article ID: 928632 - View products that this article applies to.
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SYMPTOMS

You try to install Windows Vista on a computer that includes a DELL CERC SATA 1.5/6ch RAID controller from Dell. However, when the computer restarts, you receive an error message that resembles the following:
STOP 0x0000007B (0xF9813BD8,0xC0000034,0x00000000,0x00000000)
INACCESIBLE_BOOT_DEVICE

CAUSE

This problem occurs if you try to complete a clean install of Windows Vista on a computer that includes a DELL CERC SATA 1.5/6ch RAID controller. A filter driver named Afamgt.sys is loaded for the DELL CERC SATA 1.5/6ch RAID controller. However, the Afamgt.sys filter driver is incompatible with Windows Vista.

RESOLUTION

To resolve this problem, contact Dell to obtain an updated driver package that does not include the Afamgt.sys filter driver.

For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-us
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Article ID: 928632 - Last Review: March 15, 2007 - Revision: 1.6
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
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